Impact Health is committed to ensuring that all individuals and families living in Western North Carolina have equitable access to healthy opportunities. Our nonprofit organization leads a network of more than 50 human service organizations (HSOs) along with care managers and prepaid health plans that are participating in North Carolina’s Healthy Opportunities Pilot (HOP).
HOP is the first program of its kind to use Medicaid funding to improve access to healthy food, safe housing, reliable transportation, and services that address interpersonal safety and toxic stress. Research has consistently shown that up to 80 percent of a person’s wellbeing is impacted by these social drivers of health.
as of Dec. 31, 2023
in HSO network
served
provided
funds distributed to HSOs
jobs supported
billed by HSOs
“Mold is a huge concern of mine, and to not have to worry about the roof is massive. The repairs and healthy home goods provided by Mountain Housing Opportunities and HOP helped us feel less anxious, especially not having to run a wood stove with two asthmatic children that now need medication twice a day. It definitely helps a lot.”
HOP Participant
Photo by Katie Richard
“We felt like HOP was a good fit for some of the services we were already providing. It gave us an opportunity to be more intentional with Medicaid recipients and help them with food, housing and resources to fill their gaps.”
Crisis Ministry Director, Asheville Buncombe Community Christian Ministry
“Many of the families we see have high resource needs, particularly families with small children. Being able to address these social determinants of health through the Healthy Opportunities Pilot helps our patients make the most of the healthcare services we offer.”
Integrated Behavioral Health Care Provider, MAHEC
Read more partner stories:
impacthealth.org/partner-stories
as of Dec. 31, 2023
provided across WNC to support individuals’ and families’ weekly nutritional needs.
received housing services that helped them access stable and healthy living conditions.
helped WNC residents access grocery stores and other community resources that support their wellbeing.
that promote resilience were provided to at-risk community members.
Helped network organizations successfully invoice $13.2M for pilot services and resolve more than $335,000 in disputed claims.
Developed a wellness-focused compliance program that helped human service organizations understand and successfully meet complex Medicaid billing requirements.
Launched a quality improvement initiative that provides multiple avenues for participant feedback that is used to guide ongoing pilot improvements.
Helped network organizations successfully invoice $13.2M for pilot services and resolve more than $335,000 in disputed claims.
Developed a wellness-focused compliance program that helped human service organizations understand and successfully meet complex Medicaid billing requirements.
Launched a quality improvement initiative that provides multiple avenues for participant feedback that is used to guide ongoing pilot improvements.
As of December 2023, the following organizations make up the WNC HOP network:
See our regional impact:
Stay up to date with the latest news and information from Impact Health.
Search our list of Human Service Organizations (HSOs) who provide housing, transportation, food or interpersonal safety services.
To reach Impact Health’s office, contact us at
833-614-9400 or [email protected].
For media inquiries, please contact Jennifer Caldwell at
[email protected].
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