As of May 15, HOP eligibility has expanded to include NC Medicaid members who are eligible for Tailored Care Management through Vaya Health or Partners Health Management.

Partner Stories

Providing social care alongside healthcare is not only the right thing to do -- it is the most powerful thing we can do to improve lives, build community resilience and, in the long run, reduce healthcare costs.

Through the Healthy Opportunities Pilot (HOP), Impact Health partners with dozens of organizations to ensure Western North Carolina has more opportunities for better health. These stories illustrate how our amazing partners are using HOP to address the upstream drivers of health. Working together, our communities are becoming healthier and more connected.


Driving Change in the Community 

Working Wheels has brought vehicle relief to over 186 HOP families in Buncombe, Madison, Yancey, McDowell, Henderson, and Haywood counties. They are currently on track to help over 290 vehicle repair clients by the end of this year. 

By partnering with local mechanics, Working Wheels can provide low-cost vehicle repairs for participants. To help them expand their repair services to more community members, Working Wheels joined HOP in 2022.


Bridging the Gap

Community health workers are the key to success

Connecting with her community is something that comes easy to JéWana Grier-McEachin. She is a community health worker at heart and so are all the employees and volunteers at the Asheville Buncombe Institute of Parity Achievement (ABIPA) where she serves as executive director. Everyone at ABIPA is devoted to bridging the gap between their community and health and social services.


Helping Inspire Gifts of Hope, Trust, and Service

Helping Inspire Gifts of Hope, Trust, and Service (HIGHTS) has been providing at-risk youth the possibility of a new future. Often entering the program during their most challenging times, these young adults encounter a supportive community of caring adults, all ready to assist in any way possible.



ABCCM is a coalition of non-denominational churches with a volunteer base of over 300 people who are dedicated to addressing the needs of their neighbors. Through seven different ministries, ABCCM has served over 30,000 people in Buncombe County since their founding in 1956. ABCCM began providing food services to HOP participants in March 2023 and added housing services three months later. And to date, they have 973 active referrals for HOP participants.


Housing Assistance Corporation

Over the years, Housing Assistance Corporation has expanded its programs to include home repairs, single and multi-family housing development, as well as homebuyer education and housing counseling services for residents across Henderson, Polk, and Transylvania counties. In January of 2023, the Housing Assistance Corporation joined the Healthy Opportunities Pilot (HOP) network, opening new doors to aid more individuals including those who rent their homes.


Haywood Christian Ministry

Like many rural community organizations, Haywood Christian Ministry (HCM) was founded to prevent friends and neighbors from falling through the safety net. Over the past 50 years, the faith-based organization has evolved from a volunteer crisis line to one of Haywood County’s largest nonprofits offering food, clothing, and housing assistance for those in crisis.


Five Point Center

As a secondary math and science teacher in Graham County, Misty Shope has helped a lot of students learn critical life skills. But over the past 21 years, her students have taught her a thing or two as well. Like how difficult it is to learn when you don’t have enough food to eat. Or why you must miss school when you are waiting for your hand-washed clothes to dry. Or why extra-curricular activities aren’t an option because your family has no reliable way to pick you up.


Caja Solidaria

When she learned Hendersonville was going to be included in HOP, Sonya Jones helped her mutual aid network become a nonprofit, Caja Solidaria, so they could bring pilot resources to the community. In just over a year, Caja Solidaria has grown by leaps and bounds. Some families come to Caja to select their beautifully arranged local produce, locally farmed meat and fish, eggs, whole grains, beans, and other nutrient-dense ingredients.


Children & Family Resource Center

Many of us can say that our parent or grandparent was our first teacher. They were also likely our first caregiver, cook, driver, activity coordinator, and playmate. Those are a lot of responsibilities. And each one draws on a different set of skills and resources, which is why the Children & Family Resource Center (CFRC) was founded more than 25 years ago in Henderson County.


C2Life Foundation

Many of us would be excited to discover a box of chocolates, but this was not the case when Chasity Poteat Rice discovered large quantities of them during a visit to a food pantry when she was director of Burke County United Way. Her first reaction was to get angry; her community needed access to healthy food, not candy. But she quickly realized that the pantry was simply sharing what had been donated—chocolate and lots of it.


Eleanor Health Foundation

It has been said that recovery is hard work. This is especially true for those recovering from mental health and/or addiction challenges. For these individuals, success often depends on being able to access both medical treatment and a robust array of social supports.


Haywood Street Respite

 Haywood Street Respite has welcomed and supported more than 1,000 community members who needed a place to rest and recover. They’ve helped these friends stay out of the hospital, get much-needed follow-up care, and secure stable housing. The respite ministry enables friends to experience and participate in a caring community. Sometimes for the first time.


Land of Sky Regional Council

Land of Sky Regional Council (LOS) wants to make sure there is no limit when it comes to helping WNC residents access reliable transportation for health-related needs like trips to the farmers market, educational events, job interviews, support groups, legal appointments, and recreational activities.


Macon Program for Progress

Sometimes progress can be hard to define, much less measure. Not so at Macon Program for Progress (MPP) whose measure is the degree to which they help clients achieve self-sufficiency. For nearly 60 years, MPP has helped Macon County residents with cradle-to-grave services that include early childcare, vocational training, and housing assistance help adults find, afford, and safely age at home.


McDowell Local Food Advisory Council

McDowell Local Food Advisory Council is one of several WNC HOP organizations working hard to ensure community members can access fresh local food. This focus aligns perfectly with HOP, which aims to build a sustainable network of human service organizations providing equitable access to healthy food, reliable transportation, affordable and safe housing, and interpersonal safety services.


Mountain Housing Opportunities

Andrea and Justin are no strangers to hard work. They live on a rural property in Northwest Buncombe County where they operate a small family farm. Everything was going well until 2020 when COVID-19 shuttered area farmers’ markets, and the cost of feed and farm supplies skyrocketed. In 2021, their twins were diagnosed with chronic respiratory disease. And then, the roof started to leak.


Mountain Projects

Mountain folk are known to go to extraordinary lengths to help a neighbor, and they often have to because of Western North Carolina’s challenging topography. Waynesville-based Mountain Projects understands this and other regional challenges and is working hard to make life better for everyone who calls these mountains home.


Neighbors Feeding Neighbors

When Alan and Amy Hoilman founded Neighbors Feeding Neighbors in Mitchell County, it was with one goal in mind: to treat their neighbors like they would want to be treated themselves.

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