A few months ago, Jean was hospitalized with a medical emergency that nearly claimed her life. As she was being discharged, her care manager recognized that she needed more nutritional support to regain her health and stay out of the hospital. Because Jean was a Medicaid Managed Care member, she was able to enroll her in the HOP.
Sometimes you have to think outside the box to ensure what’s inside is useful. That’s what Cody realized when he processed a HOP referral for a woman living in a tent in Transylvania County.
Brian felt hopeless after his wife left him and his five-year-old autistic son. He was falling behind on car payments and felt he did not have the resources nor skills to parent his autistic son. He reached out to an Impact Health Care Navigator seeking car payment assistance.
