HOP Services

HOP provides a range of nonmedical services to eligible NC Medicaid members. These services can have a dramatic impact on wellbeing by increasing access to

Fresh and Healthy Food

Safe Housing and Living Conditions

Reliable Transportation for Nonmedical Needs

Personal Safety and Healthy Relationships

HOP services are provided at no cost to participants by a network of trusted local organizations. Depending on your circumstances, you may be eligible for some of the following services.

Housing

Support for finding stable, long-term housing.
One-time security deposit and first month’s rent.
Move-in support, such as arranging for a moving company.
Help setting up utilities and getting furniture.
Healthy home goods, such as an air purifier or a new mattress.
Home inspection to ensure safety and quality.
Help with home issues like mold.
Home accessibility and safety modifications.
Short-term post-hospitalization housing.

Food

Help finding and getting nutritious food.
Group nutrition classes.
Diabetes prevention education.
Credits to purchase fruits and vegetables.
Groceries for pick-up or home delivery.
Healthy prepared meals for pick-up or home delivery.
Home-delivered meals that meet your medical dietary needs.

Transportation

Transportation to things that support your wellness such as the grocery store, work, church or a support group.
Taxi and ride-sharing credits where public transportation is unavailable.
Vehicle repairs.

Personal Safety and Healthy Relationships

Parenting curriculum.
In-home services.
Interpersonal violence case management.
Violence intervention services.

Other Services

Medical support for people experiencing homelessness.
Legal support to address issues that impact your health, including:
- maintaining safe housing.
- personal safety.

“I feel grateful that my case manager told me about the HOP program. Enrollment was quick, and everyone was kind and professional.”

-Client Feedback