Impact Health is committed to ensuring every family member, friend, coworker, schoolmate, and community member living in Western North Carolina (WNC) can access healthy opportunities. Our nonprofit leads a network of over 60 human service organizations (HSOs) in this effort. We also support the care managers and NC Medicaid health plans involved in North Carolina’s Healthy Opportunities Pilot (HOP).
HOP is a groundbreaking program that uses Medicaid funds to improve access to nutritious food, safe housing, and reliable transportation. HOP also increases access to services that support safe and healthy relationships. Research indicates that these social drivers of health influence up to 80 percent of a person’s wellbeing. By addressing these critical needs, the pilot aims to improve health while reducing healthcare spending.
With an estimated healthcare savings of over
$1,000
per member per year,
HOP is generating significant savings here in Western North Carolina
and reducing the need for costly medical care.
2024 was a significant year of growth and innovation for Impact Health and the Healthy Opportunities Pilot. Here is a snapshot of HOP’s cumulative impact in Western North Carolina since launching services in March of 2022.
2024 was a significant year of growth and innovation for Impact Health and the Healthy Opportunities Pilot. Here is a snapshot of HOP’s cumulative impact in Western North Carolina since launching services in March of 2022.
By the
Numbers
(Key impact data March 2022 - January 2025)
60
organizations
in HSO network
10,931
HOP participants
served
283,118
HOP services
provided
$18 M
in capacity building
funds distributed to HSOs
312
full- and part-time
jobs supported
$57 M
reimbursement income
billed by HSOs
Access our latest Form 990 for detailed financial reporting.
“I felt like I was drowning out here, and then ‘BAM,’ HOP stepped in and changed our lives. The roof looks better than I could ever imagine. I feel better emotionally and physically, and I’m more rested than I have been in my entire life!”
Nick
HOP Participant
“Impact Health’s support has allowed us to educate our community about Medicaid Expansion and HOP. We have been able to ensure that returning citizens get housing and transportation support. This initiative has helped us normalize the idea that mental health is health.”
Philip Cooper
Chief Change Agent, Operation Gateway
“It’s so affirming to hear reports from HOP clients whose physicians have put them on special diets to improve medical diagnoses. They share with us that they have seen an improvement in their health as a result of receiving our healthy fruit and vegetable boxes.”
were delivered to support healthy relationships and effective parenting skills.
After the Storm
In the days and weeks following Hurricane Helene, community-based organizations were among the first to respond to the critical needs of WNC residents. Thanks to the generosity of philanthropic partners like Dogwood Health Trust, Impact Health was able to allocate $2.7 million in grant funding to local organizations working across the region. Impact Health’s robust network enabled rapid distribution of funds where they were most needed. WNC HOP service providers could then focus on ensuring families had access to nutritious food, safe housing, reliable transportation, and support for healthy relationships – all resources that are significantly strained during natural disasters.
Photos clockwise from top: Potable water distribution at Safe Shelter, regional food distribution by C2Life, housing repair by Community Housing Coalition of Madison County, and fresh produce distribution through UNETE.
“Impact Health’s support was vital to our ability to respond rapidly to the nutritional needs of our neighbors impacted by the devastation of Hurricane Helene. We already had boots on the ground doing whatever we could, but the grant funding distributed rapidly by Impact Health enabled us to say, ‘let’s go!’”